About Us Thanks for taking an interest in us and our business! In June 2000, Paul Addison and Karen Raymond bought Atlas Chem-Dry from Paul's retiring boss, Ken Pollok. At first they could only afford half of the business, and it wasn't until 2005 that they were able to expand to include the southern franchise areas that extend to Moana. In August 2008 Atlas Chem-Dry bought A1 Chem-Dry , doubling customer numbers and extending their coverage right out to Gawler, still based in Prospect (Adelaide). During the transitioning years, fridge magnets were distributed with various numbers, all of which have been gradually phased out, and we now keep it simple with just our local number 8269 2626. The southern area was also renamed A-Class Chem-Dry for a few years but is all now Atlas Chem-Dry again. Paul Addison is a perfectionist whose excellent work and client rapport have earned him many loyal customers over the past 15 years. He puts the satisfaction of his customers above all else and is always resourceful. He trains his staff to work in this way. Paul and Karen employ staff with 'can do' attitudes who are hard working individuals, with a similar, service-orientated work ethic. We are committed to excellence with Chem-Dry's carbonated cleaning system, which we believe is the best on the market. Life and business are all about people. We'd like to introduce ours...    Paul & Karen have been making a marriage and business partnership work successfully for 11 years. Mick Z, Atlas Chem-Dry's Customer Service Star 3 years running, has been working with Paul since the 90s! Julie is our Office Manager and since August 2007, has been an integral part of the customer service team. Aaron is our new whiz kid, his energy is infectious and his customer care skills just perfect for our culture.   Alice is back after a short break and we are lucky to have her working on the phones in between her studies! Jen is the sweet sound you hear on the phone and also our social media expert, she loves to tweet! Karl is a friendly, enthusiastic technician with a high care factor - nothing is too much trouble for Karl. Mick E has been with us for almost 6 years, bringing carpet industry and management experience to the team. Jeremy has been cleaning with the Chem-Dry system for over 3 years, with a smile that can light up a room. Octavia, the youngest member of our team, helps on Saturdays in customer service and administration. Mick R loves to clean leather and as well as being a skilled tech he is also part time in the office to help out. Jon receives awesome customer feedback, he is a 'no fuss' kind of guy who just does a great job with a smile. We are proud of our history and how we have built the business. We've won many awards, which inspire us to continue providing the best service and highest quality carpet, upholstery & tile cleaning that we can:  Chem-Dry Australia Business Development Award (2001/2)  Chem-Dry Australia Franchise of the Year (2004/5)  International Chem-Dry Franchise of the Year (2008)  Messenger Local Business Award (2008)  Finalist, SA Telstra Business Women's Awards (2007 & 2010 - Karen Raymond) We are always open to feedback from our customers, as we like to develop long-term relationships - so we need to know if anything isn't right or if there is some way we could be doing things better. We really do welcome complaints at all times! Thank you for supporting Atlas Chem-Dry! Please tell your friends about us!